Sunday, June 2, 2019

What is the FOIA?


This falls under The More You Know category as there have been substantial changes made recently on how the Village responds to (and bills for) public records requests.
As one who has made many such requests over the years for public records, I wanted to shine some light on this topic for those who are unaware and to illustrate what has now become questionable and seemingly biased tactics used by our Administration.
An Overview of the FOIA:
Since 1967, the Freedom of Information Act (FOIA) has provided the public the right to request access to records from any federal agency. It is often described as the law that keeps citizens in the know about their government. Please note that the FOIA applies only to federal agencies and does not create a right of access to records held by Congress, the courts, or by state or local government agencies. Link Here: https://youtu.be/j5b9sSBiRTQ
That said the material changes made to our common practice are so deviated from the norm that I find it is worth a further examination.
Below are two examples of recent public records request. The names of the parties involved will be omitted, but the scope of work and timeframes will be shown.
Example #1
This public records request was made on Friday 11/2/2018 with an expedited request “being it is time sensitive” for delivery by Monday/Tuesday of the follow week.
SCOPE OF REQUEST: Dates 9/13/18- 11/2/18
·         All correspondence between resident X and the manager
·         All correspondence between residents X and Y and the manager
·         All correspondence between residents X and Y and every commissioner
·         All correspondence between residents X and Y and the police department
·         All correspondence between residents X and Y and the village attorney
The invoice generated from Next Level Systems (I.T. vendor) dated 11/7/18 for this search was $200.00. It was fulfilled in 7 days (request date to Village invoice date)
The invoice generated by the Village clerk to this resident (example #1) is dated 11/09/18. (As a point of reference, this invoice shows that it was received on 11/13/18 but was not stamped as being paid. This requires further examination as if there was proof of payment or not)
Re: Public Records Request dated November 02, 2018
Staff research- ½ hr. -                                               $14.02
No charge for the first 15 minutes of staff time- $6.01
Copies- 211 pages @ $0.15 ea. -                            $31.65
Total-                                                                           $37.66
Notice that the $200.00 (I.T. research fee) charged to the Village from NLS is not part of the invoice.  Why not?  
Example #2
This public records request was made on Thursday February 14, 2019.

SCOPE OF REQUEST: Dates February 14th 2018- February 14th 2019
From resident Z: “Pursuant to Florida Statute Chapter 119 I am requesting that Mayor Tracy Truppman produce all phone logs and Village emails spanning the last 1 year period. Today is 2/14/2019 I believe that by 3/1/2019 you should have sufficient time to fill this request.”
This request was then amended on 2/15/19 to the following:
·         All of the Mayors Personal Cell Phone Logs and TEXT Messages that are in connection with Village Business
·         All of the Mayors Village emails
·         All of Commissioner Betsy Wise Phone Logs, emails and Text Messages pertaining to Village Business commencing Nov 6th 7PM to Date
·         All the Village Managers Text, phone log and emails pertaining to Village business for a one year period
Communication to the resident (with invoice) from the Village clerk was on 3/18/19- (31 days later- note that the previous request was expedited and fulfilled in 1 week)
Re: Public Records Request dated February 14, 2019
Staff research – 250 hours-                                $ 6,190.00
No charge for first 15 minutes of staff time   $ 6.19
IT service-                                                              $ 350.00
Text Messages- 233 pages                                 $ 34.95
Copies – 58,820 @ 0.15 ea.                               $ 8,823.00
Total-                                                                     $ 15,391.76
Upon receiving this invoice resident Z inquired as to the fee, “First, I asked that for this in PDF so no copies are necessary. Second, what staff research is needed? The phone records and text messages are provided by the carrier to the client at no charge all they have to do is download the invoices. Third, what IT services are needed? ” I’ll tell you what, standby I’ll get back to you on this.”
This request was again amended on March 15th:Based on this ridiculous estimated invoice and my conversation with the State Attorney’s Office, here is what I am now requesting. Please send me an estimated cost as soon as possible as I will need to agree and forward to State Attorney."
·         All Text messages since 11/6/2018 related to Village business from Tracy Truppman.
·         All Text messages since 11/6/2018 from Betsy Wise
·         All Text new messages since11/6/2018 from Village Manager.
As of today’s date, there has been no further communication from the Village clerk and this records request has not been fulfilled...  
I have also been made aware of other recent resident’s records requests that have been upcharged, delayed, ignored and/or improperly fulfilled. In my opinion, these actions violate the very sprit of the Freedom of Information Act.  
So, What Did We Learn?
First, off, the two requests are of a different timeframe and scope so we can’t make an apple-to-apple comparison. However, there are more disconcerting elements to uncover. Namely,
Example #1 was submitted from one of Tracy’s known supporters.
Example #2 was submitted from one who has been critical of Tracy.
As a point of record, in the past I have typically not been charged, or charged a nominal rate for all of the public records I have requested.  So you can imagine my shock at seeing this $15K+ invoice!
According to the FOIA guidelines, “There is usually no charge for the first two hours of search time or for the first 100 pages of duplication.” As listed above, the Village clerk charged after the first 15 minutes and offered no free pages of duplication. (Also charging the maximum fee per page without offering the use of back pages ($0.5 as opposed to $0.15). There was in addition a new “I.T. fee” created for resident Z’s invoice (example #2, again not charged on example #1) and a huge disparity in staff research time and costs between the two invoices- $6,175.98.
Further, there is no authorization in the Village Fee Schedule to charge these fees and there are Attorney General opinions (AGO) advising against similar fees. In looking over the contract with the I.T. company, there is no mention of any research fees that pass through to the public either as I.T. fees are not part of the Village Fee Schedule. It is the duty of the Village to produce records and make them available to the public.  If the Village incurs additional fees because of the process they have set up to retrieve records, then that is the cost of doing business to the Village and not to be passed along to the residents.

It seems clear that the purpose of this excessive charge on a public records invoice and similar charges to other residents (on or after February 2019) is meant to obstruct the public records process. At least that’s what I come up with. Should anyone have another idea or explanation, please feel free to leave it in the comment section below. 

Standing Watch,
Milton Hunter
The Biscayne Parker

7 comments:

  1. This report courtesy of public records access.

    ReplyDelete
  2. The invoice invented to obstruct Resident Z's request is absurd, 250 hours staff time,
    or 6.25 weeks of FT research, c'mon man!
    Is the administration begging to be investigated? Or are they just arrogant, and think they can operate with impunity.

    ReplyDelete
    Replies
    1. Chuck,
      It defies logic for me. One would think that by now they would understand that they are under a microscope and that the public's trust has been lost. So, to continue to delay, further fail to disclose information and provide any transparency will only lead to more of the same. There is no coming back from this.

      But then again, we need to consider those people involved with their lack of experience and emotional stability. Their self-delusion is misguided.

      Delete
  3. Another point that seems fishy to me is the difference of staff time and fees charged. Look at the I.T. fees for both requests, one costing the Village $200 and the other longer timeframe) was $350.00 (this hints that the volume of request/example #1 was substantial, even for a much shorter timeframe)

    But here is the clerks breakdown:
    Example #1: 1/2 hr. = $14.02
    Example #2: 250 hrs.= $6,190.00

    Does this make any sense (other than the obvious)for you?

    ReplyDelete
  4. Hi Milton

    Third paragraph at the top of your article spells this out perfectly.

    “Please note that the FOIA applies only to federal agencies and does not create a right of access to records held by Congress, the courts, or by state or local government agencies.”

    Your legitimate concern as raised, is in the inconsistent fee schedule assessed to those who have filed these requests for information.

    I wonder if the Village staff wouldn’t be better served rejecting all these wholesale requests for emails, texts and chats of elected officials. After all, there may be resident personal and confidential information contained in any exchange with a Commissioner that is under no legal obligation to be disclosed. Do we want transparency in our Village government ~ Yes! Do we need to risk infringing on privacy rights of our neighbors to achieve that, I don’t think so.

    Stop these requests at the start, and you eliminate the sticker shock of the bill at the end, regardless of how the calculations might have been fashioned.

    Good stuff. Keep up the watch. This is the essential role of the 4th estate!

    Rafael

    ReplyDelete
  5. Welcome to the blog Rafael. I will state that we are in disagreement as to the main issue here, and the problems contained herein. And that was unfair or grossly biased billing for some, and further, in the outright refusal of service from staff for certain residents. That is in every way possible.... willful discrimination.

    In addition, elected officials are not to be protected as you describe, nor should they be. The public has a right to their communications and to hold them accountable for their actions as our representatives when needed. Again, this should not be, and wasn't in the past, such a "high demand request item" if you have good government practices and have established trust. But that trust has been broken and that point remains the common denominator. Also, there are specific disclosure laws that protect "certain personal information" that already exist for officials and employees.

    As mentioned in the article, our Public Records Request management system is now internally broken. In my opinion we need to get back to a more open, honest, and transparent style of government. Proper management and oversight, as opposed to "mere avoidance" can be utilized to handle the few "wholesale requests"- if they ever persist after the coming changing of the tide, so to speak.

    ReplyDelete
  6. Authoritarianism is the wrong direction for our community. No one asked for this….save for the "one" behind it all.

    ReplyDelete